Privacy Policy & Confidentiality

1. Our Commitment to Financial Privacy

We understand that resolving IRS notices and back-tax liabilities is an intensely sensitive personal matter. We adhere to strict data minimization principles: we do not sell, rent, lease, or monetize your contact information with commercial advertisers or third-party data brokers.

2. What We Collect and What We NEVER Collect

What We May Collect: When you initiate a telephone call or browser voice inquiry with Maya, we capture your caller ID / phone number, the general nature of your inquiry (such as notice number or tax years involved), and any voicemail you leave.

What We NEVER Collect Online: We never ask for, collect, or store Social Security numbers, banking account credentials, passwords, or credit card numbers on this website. Sensitive tax return documents should only be transmitted through verified, encrypted client portals provided by your licensed CPA or Enrolled Agent after you sign an independent engagement agreement.

3. How Information Is Shared

Information collected through inbound telephone calls or our automated voice intake assistant is utilized solely to facilitate a direct introduction to a verified, licensed Texas CPA or IRS Enrolled Agent capable of evaluating your tax matter.

4. Communications Recording Notice

Inbound telephone calls placed to (254) 826-0180 or voice sessions initiated through Maya may be recorded or transcribed for quality verification, accurate provider matching, and record integrity.

5. Data Deletion Requests

If you have questions regarding this Privacy Policy or wish to request the deletion of your inquiry records, please contact us at: